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    RETURN POLICY

    Deco Decor will gladly exchange or refund items within 60 days after the arrival of the package with an original receipt. Items must be in their original state: unwashed, unaltered, not damaged, and must have all tickets attached. All returned merchandise will be fully refunded in the original form of payment.

    For purchases through PayPal, if:

    • PayPal balance or bank account was used, the amount will immediately be refunded back to your PayPal account.
    • Credit card was used, the refund will immediately be sent to the credit card company for processing. Generally, this can take 1-7 days depending on the credit card company. Please allow up to two billing cycles for your credit to appear on your statement.

    To protect our customers from fraudulent activity, Deco Decor inc. reserves the right to request valid photo ID for the purposes of validating customer information when processing a return. For more information, please contact Deco Decor Customer Service.

    CONTACT US

    Phone: +1 (514) 967 6363
    Email: [email protected]

    Free standard shipping
    on all orders over $100.

    Support 
    from 9am – 7pm

    Address: 9320 Blvd St-Laurent, Suite 520
    Montréal, QC, H2N 1N7

    Do you have questions about how we can help your company?
    Send us an email and we’ll get in touch shortly.